Yandex Lavka in Tashkent: Secrets of Dark Stores and the Role of BTA

Deliver an ice-cold can of soda or fresh vegetables in 15 minutes? For the Yandex Lavka service, this is the reality that Tashkent lives in from today. Now let’s figure out what is behind this magic of fast delivery and why our team from Balton Trading Asia is always present behind the scenes of this show!

 

Darkstore – a store without customers

To understand how Lavka works, let’s start with a term that sounds like something from the IT world, but in fact it is a real revolution in retail. Darkstore is a warehouse store without customers. There are no counters, music or cash registers. This is the place where orders are formed: couriers receive them through the app, and darkstore employees collect everything from the list.

 

At the moment, there are already three darkstores in Tashkent, but not all users have access to Lavka in the Yandex Go app. This is due to the unique concept of the service: Lavka should become a replacement for the refrigerator, freeing customers from the need to keep large stocks of food at home. Instead, you can order fresh groceries, ready-made meals and drinks every day. Currently, the delivery zone covers those parts of the city where three darkstores are already operating, but the plans for the future are impressive: by the end of 2025, 12 darkstores will appear in Tashkent, that is, in almost every district of the city.

On the shelves of dark stores, there is everything from fresh fruit and sausages to milkshakes and hot burgers, which are prepared right here in the dark kitchen. All this is created so that the client can get everything they need in a matter of minutes without going to the store.

 

 

What is our role?

And now to the most interesting part: what do Lavka and BTA have in common? Everything!

We are the very same gray cardinals who ensure the smooth operation of dark stores.

 

Our modern warehouses are the heart of this system. Thoughtful logistics, a high level of automation and a professional team allow us to guarantee stable deliveries to dark stores. Every day we monitor stocks, send transport with goods, control quality and maintain an ideal balance of products on the shelves.

 

And, of course, our principle works here: “Value the client, he pays our wages”. For us, these are not just words, but the basis of our work.

 

 

Technology, people and a bit of magic

The launch of Lavka is a symbiosis of technology, human labor and competent organization of processes. Artificial intelligence analyzes data to predict demand, couriers deliver orders by bicycle, and our employees do everything to ensure that customers receive only the best.

Thanks to the competent expansion of the network and the use of innovative solutions, delivery will become even faster, the range will be even wider, and the processes will be even more convenient for customers.

 

For Lavka customers, this is an opportunity to order everything they need directly to their home in a matter of minutes. And for us, at BTA, this is a challenge that we accepted with joy. We do everything to make life in Uzbekistan more convenient, tastier and more modern!

So, if next time your order from Lavka arrives at your door in just

15 minutes, remember: your well-coordinated work is behind it!